“The people who get on in this world are the people who get up and look for the circumstances they want, and, if they can’t find them, make them.” – GB Shaw
If you are like most providers right now, you are spinning in circles. Most likely you are trying to keep up with all of the record requests from government contractors, drafting responses and compiling appeals. Resources are limited, and as a result, you are probably spending more time being reactive than proactive. Setting aside time to work through an annual compliance plan, including auditing, may have fallen low on your “To Do” list.
It is possible to have a solid compliance program in spite of the labor-intensive “projects” that pre-occupy your day-to-day existence. There’s a golden opportunity to incorporate your current activity into the audit and training components of your compliance plan. If you are responding to audits or edits, or whatever the contractor is asking for, you are already looking at records and identifying opportunities for improvement. Roll that up into your Work Plan and give your company credit for its efforts!
- When preparing records for submission, take note of areas that need documentation improvements
- Develop meaningful and thoughtful training programs around those weaknesses
- Make completion of the training mandatory for all involved positions and track that education
- Set high expectations and increase accountability at all organizational levels
- Measure for improvement – hopefully not through responding to another round of record requests
Change is not easy and most of us will quickly “revert back” to our comfort zone. Keep monitoring to make sure improvements are sustained.
For additional Resources, check out these websites:
Prepare. Reinforce. Go Further.
TCG Compliance Solutions is ready to assist you in implementing and enhancing effective controls and best practices for seamless compliance.
Contact us for the necessary expertise, resources and tools to improve and maintain compliance.