Making the Case for Case Management

Date: Tuesday, August 14, 2012

Time: 10 am PT/12 pm CT/1 pm ET
1.5 hour presentation

Presented by:
Annette Lee, RN, MS, COS-C, TCG Associate

This ”real-life” topic gives your home health clinicians the basis they need to ensure the best patient care experience and provide the best outcomes for your patients. Without great case management, you may face increased re-hospitalizations and increased risks for citations of multiple care coordination standards in the new state surveyor’s protocols.


Features and Benefits:

After attending this webinar, the participant will be able to:

  • Define case management and verbalize strategies of case management and health coaching.
  • Discuss risks of not providing good case management.
  • Identify tools to assist in managing patient caseloads.

Package Includes:

Webinar Only

  • Live Webinar Attendance for unlimited number of attendees from one phone line
  • Webinar Handouts and any other tools provided with the Webinar

Order Now!


Webinar Package

  • Shipping and Handling
  • Live Webinar Attendance for unlimited number of attendees from one phone line
  • Webinar Handouts and any other tools provided with the Webinar and a CD containing the Webinar Recording, Webinar Handouts and any other tools provided with the Webinar.

Register Now!


Webinar CD Only

  • Shipping and Handling
  • A CD containing the Webinar Recording, Webinar Handouts and any other tools provided with the Webinar.

Order Now!


About the Presenter

Annette Lee, RN, MS, COS-C, TCG Associate
Ms. Lee has over 12 years of experience in home health and hospice management and patient care service delivery. Most recently she has provided education at the Regional Home Health and Hospice Intermediary (RHHI) level. She is an expert in, and speaks nationally on, Medicare regulatory requirements and documentation.

Annette has a wide array of experience that makes her accessible and a valuable resource to providers. An RN since 1990, she continued her education to obtain her Master’s in Health Care Administration. Her career has had an emphasis in community health care, with positions ranging from a community case manager to the Provider Outreach and Education Coordinator at an RHHI. These experiences have made Annette an expert in both the clinical and quality medical review sides of coverage for home health and hospice, and of governmental forms and requirements such as the OASIS, HHABN and the Hospice and Home Health LCDs. As the Education Coordinator, she identified trends and problem areas for the home health and hospice community, as well as with individual providers. She teamed with providers to develop and implement a plan to assist in correcting these issues. She has presented at regional CMS meetings, NAHC and NHPCO as well as many state association meetings.

Annette’s focus is on developing and implementing educational programs to improve the provider’s knowledge of—and ability to comply with—the conditions of
participation and fiscal intermediary requirements. She is skilled at working with providers to identify problems, improve operational practices, and to provide documentation to support compliance. She assists clients with the evaluation and trending of data, and development of focused interventions for performance improvement.

*Corridor Media is approved as a provider of continuing nursing education by the Kansas State Board of Nursing. CE offerings are approved for contact hours applicable for RN, LPN, or LMHT relicensure. Kansas State Board of Nursing Provider Number LT0270-0111.