A Decrease in Need: Home Care Agencies Face Less Profitable Transportation Lines Amid COVID-19

POSTED ON MONDAY, July 13, 2020 

In recent years, home care agencies have expanded services to include transportation.  Companies like Uber and Lyft have become essential partners to get people 65 and older out of the house and to services.

“Prior to the COVID-19 crisis, there was a clear effort to “Uberize home care,” especially in regard to on-demand transportation services. Now, that’s not so much the case, Kerin Zuger, chief of strategic growth at Right at Home, told Home Health Care News.”

““I would speculate, as an industry, that there is going to be a huge decrease [in transportation line volume],” Zuger said. “CDC actually recommends not using services like Uber and Lyft, particularly for those over the age of 65. So, with everybody right now referring to the CDC and their recommendations, that’s just kind of scary.””

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