Home Health CHAPS Preview Reports Available

Posted September 28, 2022

The home health Preview Reports reflecting results from the Home Health Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey from April 2021 through March 2022 are now available on the Home Health CAHPS website under the “For HHAs” tab.

HHAs must be logged into the website to view their report. The Preview Reports also include star ratings for those HHAs with data for 40 or more patient surveys in the 4-quarter reporting period (Care Compare will be updated in late October 2022 with the data from the Preview Report (Q2, 2021 – Q1, 2022).

Any questions about the star ratings or the Preview Report should be directed to the HHCAHPS Survey Coordination Team via e-mail at hhcahps@rti.org or via telephone at (866) 354-0985.

More information about the Preview Reports can be found here.

Source: CMS

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