Posted May 31, 2023
The ability to send and receive information about a patient’s care journey, whether it’s through texts, calls or video, ensures there are no gaps in care and keeps key stakeholders on the same page. That, in turn, can improve patient outcomes and boost overall satisfaction, according to Jackie Owen RN, BSN, a post-acute care nursing veteran and a clinical product specialist with patient engagement platform CitusHealth.
“[It] allows for patients and their caregivers to access as well as collaborate as a team with a patient delivery system that is seamless in communication,” Owen said during a recent appearance on the Hospice News ELEVATE podcast.
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