Why Middle Management is so Critical to Home-Based Care Providers’ Success

Posted Wednesday, September 27, 2023

Determining what makes a successful provider in home-based care, the spotlight often falls on the C-suite level, or to the caregivers or home health aides on the ground.

That’s generally for good reason.

However, lost in the shuffle at times are the middle managers who are consistently leaned on to execute a CEO’s vision and create a winning and sustainable culture.

“We spend a lot of time, as an industry, talking about the direct care workforce and the CEOs, but there is this middle tier of folks that don’t get a lot of attention,” Darby Anderson, chief government officer at Addus HomeCare (Nasdaq: ADUS), told Home Health Care News. “Yet, they are critical pieces to the successful delivery of home care services.”

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