Posted Sunday, July 18, 2021

It has been over six months since “no-pay RAPs” began, and surprisingly, most agencies were quick to adapt and make it work for their business.

“Initially, I thought it was going to be pretty painful,” Cleamon Moorer Jr., the CEO of American Advantage Home Care, told Home Health Care News. “I was thinking, ‘How do you take care of a patient for 30 to 60 days and not be compensated, and how big of an impact would it have on payroll and cash flow?’ It was just a big concern. But it forced us to be a little more thoughtful about our process on the front end.”

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