The State of Medicare Telehealth Reimbursement for Home Health Agencies

Posted Sunday, May 9, 2021

Prior to the public health emergency announced in the wake of COVID-19, Medicare restricted reimbursement for telehealth visits to a few limited circumstances.  To reduce in-person visits during the pandemic, however, Medicare telehealth benefits were expanded through an 1135 waiver for the duration of the public health emergency to most healthcare providers. However, home health agencies remain outside fully reimbursed telehealth services.

Formerly, the Centers for Medicare and Medicaid Services (CMS) had restricted telehealth payments to patients that lived in rural areas or for services rendered by a provider from a healthcare setting such as a hospital or physician’s office. The waiver permits most providers to bill for telehealth services, and it expanded the types of HCPs who can perform telehealth services to include physical therapists, occupational therapists, and speech therapists. Under the current waiver, home health agencies cannot bill for audio or audio/video services, and they must capture telehealth services as administrative costs.

Some other changes under the waiver allow telehealth providers to:

  • Conduct telehealth with patients in their homes who are located outside designated rural areas
  • Practice remote care, even across state lines, through telehealth
  • Deliver care to both established and new patients through telehealth
  • Bill for telehealth services (both video and audio-only) as if they were provided in person

Patients and providers have found that telehealth offers important advantages such as limiting in person contact and reducing the need for personal protective equipment to reduce transmission of the virus. The advantages during the pandemic led to a 2500% increase in telehealth visits between Spring 2019 and Spring 2020. Due to the successful implementation of telehealth for COVID-19, remote patient care using audio and audio/video visits is expected to become an ongoing reimbursed service for Medicare patients.

Proposed legislation, the Home Health Emergency Access for Telehealth (HEAT) act, would extend telehealth reimbursement during the public health emergency to home health agencies. The bill balances telehealth by requiring at least 50% of all billable services be provided in person during each 30-day billing cycle. It also requires that home health patients must consent to the use of telehealth services.

To find out more about how you can leverage the advantages of telehealth and its reimbursement strategies for your agency, please contact Corridor at 1-866-263-3795.

Focusing on key operational, regulatory and financial challenges, Corridor delivers solutions and deep expertise in codingclinical documentationcompliancebilling and education. Sign up for our weekly newsletter to receive the most important industry updates, insights and news impacting home health and hospice.

Source: Corridor

About Corridor

For over 30 years, Corridor has partnered with home-based care providers, delivering powerful solutions to support the unique challenges of caring for patients in the home. Our team of operating executives, clinicians, and nationally renowned industry experts have run provider organizations and resolved the same challenges you face.

Focusing on key operational, regulatory and financial challenges, Corridor delivers solutions and deep expertise in codingclinical documentationcompliancebilling and education.

To receive the most important industry updates, insights and news impacting home health and hospice, please make sure to sign up for our weekly newsletter.

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