Trusted by Many

“Our organization has enjoyed a long term, strategic partnership with Corridor utilizing home health coding, hospice coding, and OASIS review services. Corridor’s coding expertise, best practice guidance and thorough communication has not only led to improved outcomes but has helped us position our business for future growth.”

Interim Healthcare of the Upstate

“An amazing staff that is always willing to go above and beyond to help. The reliability of the staff gives us peace of mind since we know that our billing will be done efficiently and accurately to meet all requirements.”

Bristol Hospital Home Care Agency

“The time spent with Corridor’s Interim Manager, Clinical Documentation Reviewer, has been some of the most rewarding time I’ve had in my homecare tenure. She has taught our Quality staff, as well as the field staff, so very much! Additionally, she’s been an invaluable resource to our Administrator, CFO, CCO, and new COO for feedback and support. Your Interim Manager has helped us achieve our preliminary goals regarding # of SOC/ROC/Recerts to review in-house…and because of this, we have been able to send the 485s to the MDs more quickly, and have seen a significant shift in the trend of having MD’s sign…mostly because we get them LIVE data as opposed to antiquated information that they have to scramble to confirm is accurate. Talk about return on investment!”

Continuum Home Health, Inc.

“Before working with Corridor to establish a best practice for accurately capturing Timely Initiation of Care dates, our agency was struggling significantly with this measure.  However, after collaboration with Corridor and their support leading to the creation of a performance improvement plan and measuring data real time, together we watched our scores climb from 91.9% mid-year to finishing 2020 stronger than we had anticipated with scores at 100%.  Without the support and guidance offered by Corridor it is unlikely we would have achieved such great results.”

Integrity Home Care

“When looking to employ a new coding vendor, Corridor was at the top of the list. Corridor came highly recommended by other health care organizations in the Epic community and had impressive data to support low turnaround times for coding completion. Having experience with Epic allowed for a seamless transition as an AnMed Health Home Health partner. Since our launch with Corridor, coding times have been markedly improved! Additionally, Corridor excels in accurate and compliant coding. They have been essential in our transition to Patient-Driven Groupings Model (PDGM). To date, we have had no accounts discharged without a PDGM diagnosis! Stellar communication and customer service round out Corridor’s coding expertise making our partnership a pleasant one!”

AnMed Heath

“NorthBay Home Health and Hospice has enjoyed a valuable and successful partnership with Corridor for many years. Most recently, an engagement to provide advanced education on the OASIS followed by OASIS review by a professional team of Corridor nurses. Corridor’s consistent responsiveness, flexibility and professionalism in adapting to our needs has led to an improvement in our STAR ratings and secured a trusted partnership. In addition, the weekly Monday Morning Recap newsletter is a must read for our management team, crisp and on point information. We are pleased to highly recommend Corridor.”

North Bay Home Health and Hospice

“The Corridor Policies and Procedures Manual made it easy for our organization to make sure we were compliant with CHAP standards as well as all Medicare COP’s. The policies and procedures required very little editing to align with our organizational and corporate requirements.”

Adventist Home Care Services

Case Studies

Reduction of Days in A/R

The client was constantly cash-strapped and struggled to pay the bills. The baseline days in A/R were 72 days.

Corridor’s Approach:
Corridor RCM services addressed pre-billing process gaps, improved A/R follow-up, and denial management expertise.

After 4 months, the days in A/R were reduced to 34 with an improvement rate of 53%.

Billing Process Assessment

The client shifted their payor mix from traditional Medicare to Medicare Advantage, which was impacting the client’s financial position.

Corridor’s Approach:
Corridor’s RCM services did a complete redesign of their billing process, focusing more attention on commercial payors.

Collaborative work with intake and authorization helped to decrease claim denial and rejection rate by 48%. Best practice standards for rejection and denial turnaround resulted in an 86% improvement in the number of claims written off for timely filing.