Posted Thursday, October 19, 2023
Working through the post-acute health care system is a tall task. It often involves a wide range of providers and vendors. There’s lots of talk around interoperability in these circles, but that is challenging to find.
Generally, interoperability refers to the ability of different health care information systems to communicate, exchange data and leverage that information in a way that provides effective care across a variety of health care settings, including home health care. It is now a necessity for home health care’s referral sources, which are sending patients off to ones those who make it easier.
ResMed and Porter Research conducted a study in 2023 that found 99% of referral sources would refer a patient to a firm that offered better interoperability than another. This is huge increase of the results from 2019 that founds that only 64% would do the same.
“Now, roughly every single referral source out there says, ‘I need more interoperability and I’m willing to try to influence where my patients go to achieve that,’” Nick Knowlton, VP of strategic initiatives at ResMed SaaS, said at the National Association for Home Care & Hospice’s (NAHC) annual conference Monday. “At the same time, 96% of survey respondents said that they would send more referrals to post-acute care providers with strong patient engagement capabilities. We’re starting to see the rise of the patient as a consumer and the rise of the importance of getting patients better connected to their own care.”
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