Hospice Provider Preview Reports and CAHPS Hospice and Survey Update

August 25, 2022

Hospice data in Care Compare will be refreshed in November.  Hospices can now access the Provider Preview Reports for this refresh via the Certification and Survey Provider Enhanced Reports (CASPER) application. Once released in CASPER, providers will have 30 days during which to review their quality measure results.  Although the actual “preview period” is 30 days, the reports will continue to be available for another 30 days, or a total of 60 days. The preview period for the latest Provider Preview Report lasts from August 17, 2022, to September 16, 2022. CMS encourages providers to download and save their Hospice Provider Preview Reports for future reference, as they will no longer be available in CASPER after this 60-day period.

Learn more about the Provider Preview Report (HIS and Claims-based measures)  here and about the CAHPS Preview Report here. Hospice QRP Key Dates for Providers can be found here.


The Centers for Medicare & Medicaid Services (CMS) is offering two trainings.  These training sessions are intended for hospices, survey vendors that participate in the CAHPS Hospice Survey, as well as other interested individuals and organizations.

  • Introduction to the CAHPS Hospice Survey the week of September 19, 2022
    • Monday, September 19 through Thursday, September 22, 2022 (via a self-training module)
    • Who is Required to Participate:
      • Required: New Project Managers for currently approved vendors
      • Optional: Recommended as a training/refresher course for new staff members at hospices or organizations that are currently approved to administer the CAHPS Hospice Survey
    • Accessing the Self-training Module:
      • A link to the “Introduction to CAHPS Hospice Survey Training” page will be sent to registered organizations the week prior to training. The link and page will only be available Monday, September 19 through Thursday, September 22, 2022. The training page will provide access to the slides, agenda, and an Attestation Form.
    • CAHPS Hospice Survey Update Training on September 29, 2022
      • September 29, 2022, 11:00 am – 1:15 pm EDT (via Webinar)
      • Who is Required to Participate:
        • Required: All survey vendors currently approved to administer the CAHPS Hospice Survey
        • Required: Subcontractors or other organizations who are responsible for major functions of CAHPS Hospice Survey administration (e.g., mail/telephone). Survey vendors must ensure that their subcontractors participate in the appropriate CAHPS Hospice Survey Training.
        • Optional: Hospices, as well as other interested individuals and organizations

Source: NAHC

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