Post-PHE Hospice Regulation: How Telehealth Rules Will Change

Posted May 10, 2023

The future of telehealth in hospice care delivery is unknown as the COVID-19 public health emergency (PHE) comes to an end on May 11.   Certain telehealth flexibilities temporarily implemented during the PHE are sticking around until the end of 2024, others will not. Originally, the telehealth waivers weren’t intended to be permanent, they will likely have long-term impacts in hospice.  The telehealth-focused waivers allowed hospices to perform routine home care visits virtually, as well as conduct face-to-face recertification visits.

These are the most important telehealth issues to watch in a post-pandemic landscape, according to Judi Lund Person, vice president of regulatory and compliance at the National Hospice and Palliative Care Organization (NHPCO).

“These are two different requirements and they have two different trajectories. That’s an interesting point on its own,” Lund Person told Hospice News. “The face-to-face telehealth provision is now part of the larger discussion around telehealth that may get extended past the end of December. The other requirement around hospice routine home care telehealth flexibilities is much more dicey. Patients and providers have been anxious about what that could mean, with a wide variety of questions about it.”

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