The Three C’s of Homecare to Improve Outcomes for Seniors

October 20, 2022

As health insurance programs increasingly move away from traditional-fee-for-service models a growing focus of whole-patient care for seniors is identifying social barriers that keep them from seeking preventive health care. The pandemic has made this all the more important for seniors and their mental health.

A survey conducted by CVS and Morning Consult shows that 4 in 10 respondents ages 65 and older said they experienced mental health concerns for themselves, family or friends, an increase of 10% over 2 years ago.

“When you see a member in their home, the social determinants of health experienced by a member become recognizable,” said Catherine Caspary, vice president of clinical operations for the Optum HouseCalls program. “You can identify the struggles that these members experience that prohibit them from meeting their health care needs. It’s an impactful component of our in-home program … seeing how they live. And then asking individualized questions during our time with them based on what we are observing.”

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