CAHPS Hospice Survey Quality Assurance Guidelines Updated, Training Materials Released

Posted on Monday, October 5, 2020

The Centers for Medicare & Medicaid Services (CMS) has updated the quality assurance guidelines for the CAHPS hospice survey and has made some training materials available.  Information and links to the materials are below.

  • The CAHPS Hospice Survey Quality Assurance Guidelines Version 7.0 is now available here. Other than miscellaneous and general overview updates, the updates clarify that a hospice should provide a primary and secondary (backup) CAHPS Hospice Survey contact person to their CAHPS Hospice Survey approved survey vendor.
  • There are training materials available here for the September 2020 Introduction to CAHPS Hospice Survey training.

Source: NAHC Report


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