Posted Sunday, October 31, 2021

CMS has submitted a proposal to conduct a mode experiment to test the effects of a web-based mode on response rates and scores, to the Office of Management and Budget.

The CMS proposal, an information collection request titled The Home Health Care CAHPS® Survey (HHCAHPS) Mode Experiment, would be an addition to the three currently approved modes – mail, telephone and mail combined.

The data collected from the HHCAHPS Survey mode experiment will be used for the following purposes:

  • Test the shortened survey instrument, including several new items;
  • Compare survey responses across the four proposed modes to determine if adjustments are needed to ensure that data collection mode does not influence results; and
  • Determine if and by how much patient characteristics affect the patients’ rating of the care they receive and adjust results based on those factors.

The mode experiment is designed to examine the effects of the shortened survey on response rates and scores and to provide precise adjustment estimates for survey items and composites on the shortened survey instrument. Information from this mode experiment will help CMS determine whether the additional mode of administration should be included, and a shortened survey instrument should be used in the current national implementation of the HHCAHPS Survey.

Public comments on the burden estimate are due November 15, 2021.

Click here for the supporting documentation on the information collection request.

Source: NAHC

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