Hospices Overcoming Challenges in Vetting Staff

Posted on Monday, August 26, 2019 12:40 PM

Recent reports from the U.S. Department of Health and Human Services Office of the Inspector General (OIG) show that one of the most common regulatory deficiencies for hospice providers is inadequate vetting of staff. 

“Some hospices did not complete criminal background checks of staff, while other hospices did not update employee credentials,” OIG said in the first of the two reports. “When hospices fail to ensure that staff are qualified, they put the safety of beneficiaries at risk.”

The OIG found that 87% of the 4.563 hospices operating in the US between 2012 and 2016 had at least one deficiency.  In the report, one hospice neglected to perform a background checks on six employees who had provider direct patient care and/or had access to patients records.  Another hospice failed to ensure that 34 of their 35 employees had proper credentials. 

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