How Home-Focused Conveners Bridge the Gap Between Payers, Providers

Posted Sunday, May 16, 2021

Home is the preferred site of care for seniors, thanks to the services of both home health and home care providers.

But as the post-acute care world transitions away from fee for services toward value-based care, in-home care operators often find themselves in need of support. And that is where the convener comes into play.

A convener’s role in post-acute care is to organize services for payers, acting as the middleman between them and the providers they have contracted with.

“It can be hard to organize lots of different services into the home and to ensure that fulfillment happens,” Friedell, the CEO and founder of healthAlign said. “And when fulfillment does happen, it’s often siloed across lots of different providers. So, the plan is not getting a good picture on member risk and member needs.”

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