Report: Home Care Turnover Can Be Lessened with Better Training, Advancement 

Posted on Monday, October 19, 2020 

According to a new study by PHI, a national organization devoted to research and advocacy on behalf of direct care workers, better training and opportunities for advancement would create less turnover in the home care workforce.

“Direct care workers are constantly overlooked. The value they provide to our communities and health systems is poorly understood, rarely measured, and often exploited. Whether direct care workers are helping people move safely throughout their day, offering emotional support, or managing complex conditions such as Alzheimer’s disease, there is considerable skill involved in what they do,” said Angelina Drake, chief operating officer at PHI and author of Direct Care Work Is Real Work. “We must improve training to better match the demands placed on these workers in the field, incorporate them as valued members of interdisciplinary care teams, and create opportunities for career advancement in direct care.”

The report also “recommends strengthening the evidence base on the impact of direct care work and leveraging it to increase funding for direct care training and compensation. Upskilling, advanced role, and care team integration demonstrations can measure the impact of better prepared and support direct care workers on outcomes of interest to LTSS payers, including positive health outcomes for consumers and reduced health care spending.”

Source: NAHC Report

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